How to greet clients, how to answer the phone and how to turn phone calls into appointments that lead to more sales!
Learn to overcome cost objections and master the perfect patient consultation! Learn how to retain patients and bring back previous clients. I can also show you how to role-play with staff on all of these issues and more!
How to plan, host and facilitate Special Events, both in-office and at locations of partnering businesses. More importantly - How to make all Events more successful!
Learn the latest tips and tools needed to successfully market your practice, including how to make your business stand out using social media, web site and text messaging - plus how to effectively market your practice without paid advertising. In addition, learn how to get free products and services from your suppliers!
Office Decorating / Refreshing - You only have one opportunity to make a good first impression! I'll show you how to make your business look its best. Learn the types of displays that make your products sell faster. Also learn how to redecorate or 'freshen up' your office using a spa-like theme including how to barter for new office furniture and office equipment!
Promotional Materials and Branding - Don't settle for a 'cookie-cutter' look. Let us custom design, or re-design all of your promotional materials including business cards, brochures, fliers, event announcements and invitations.
Social Media - We will set up, design (or redesign) ALL Social Media sites including Facebook, Twitter, Pinterest, Instagram, Tumlbr, Linkedin and You Tube. We can maintain your pages with daily tweets, Facebook postings, videos, photos and we'll interact with your followers on ALL of your Social Media pages so they will become more interested in your products and services!
Website Development and Maintenance - We can design or update your current website, add or 'tweak' photos of all products and services and upload/manage before/after photos, staff photos and profiles. We can also build on-line shopping carts for your tangible products. Do you have your own skincare line? We can help you promote it!
E-Mail Blast Service - Let us organize or maintain all e-mail contacts including creating and sending out e-blast announcements for special events, announcements and all other e-mail correspondence for your practice on a monthly or bi-monthly basis.
Secret Shopper Services - Let us be your one-time or even occasional 'secret shopper' reporting back to you as to how our call was answered and handled, if services and products were suggested and recommended and how we were greeted during our first visit and how our 'consultation' and how follow-up was conducted.
Staff Recruiting and Interviewing - Let us locate the proper staff for your practice and we can also assist with training if necesary.
Conference Calls - I'm available by phone or Skype for my unique LIVE One-On-One Coaching for staff as well as in-office training for physicians, office managers and marketing staff. I'm also available for group conferences using Skype and other video conferencing.
Public Speaking - I've spoken at many National Skincare and Medical Spa Conferences (see my videos) and I'm available for conferences, seminars, workshops and retreats.
For details on any of the above services or to chat with me about the possibilities:
Contact me at: John@fabulousface.com